Work History

  • Azure Administrator & Platform Owner

    Highground Cyber

    July 2022 – March 2023

    Key Activities & Highlights

    • Proposed resource group and subscription reorganization efforts that allowed for greater control over resource scaling and cleaner attribution of resource consumption to service SKUs and tooling present in the business.

    • Migrated and anonymized several GBs of sensitive client data between hot and cold cloud storage locations to curtail the query runtime costs of reporting, successfully reduced resource billing by 50%.

    • Responsible for explicit whitelisting of user devices and resources access to MSSQL databases, and handled active application connections to either dev-test or production databases respectively.

    • Proposed and designed a method of inter-operation between a web application and two other existing desktop applications to automate service delivery.

    • Extensive use of SQL Server Management Studio and RedGate Developer Tools for data transformation and bulk imports.

    • On-call responsibilities for all discovered platform service degradations

  • Application Owner & Customer Success Manager

    Highground Cyber

    July 2022 – March 2023

    Key Activities & Highlights

    • Single developer on team responsible for resolving support tickets and fixing high-priority bugs in a platform used by several concurrent users for real-time collaboration on professional services activities.

    • Managed user rights and role-based access control on features inside of the platform.

    • Made feature enhancements on KPI logic used for business intelligence reporting in the platform.

    • Performed package management on cdnjs dependencies as updates became available or package conflicts arose

    • Managed deployments inside of team maintenance windows

    • Performed Ad-hoc changes and direct modification to records in MSSQL via SSMS

  • See Project History

    Visit Project History to see a full history of projects being run concurrently with positions at Highground...

  • HubSpot CRM Administrator

    Highground Cyber

    March 2018 – July 2020

    Key Activities & Highlights

    • Built email marketing campaigns, wrote email and website CTA templates for use by sales and marketing teams, and managed marketing lists/mailing lists for speaking events and inbound content marketing.

    • Ensured continuity of data exchange between a Zoho Sales CRM environment and a HubSpot Marketing CRM environment via Bedrock data integration.

  • Technical Vulnerability Analyst & Cyber Risk Assessor

    Highground Cyber

    September 2016 – March 2020

    Key Activities & Highlights

    • Assembled charts and report-suites for a final presentation of findings based on the thousands of raw vulnerability findings received from Nessus scan tools and proprietary vulnerability scanning tools.

    • Drew conclusions and issued remediation guidance based on recurring themes in scan data, typically related to prolific use of EOL platforms, lagging vendor support for software and services, over-dependance on freeware, and poor ITIL service management/product lifecycle management.

    • Delivery of technical findings and budgeting recommendations in front of executive audiences

  • Content Marketing Lead

    CBeyond Creative Services, LLC.

    May 2018 - Dec 2019

    Key Activities & Highlights

    Created and maintained internal marketing strategy, web pages, videos, email templates and campaigns, and customer relationship flows for company clients.

  • Full Stack .NET Developer & Process Analyst

    CBeyond Creative Services, LLC.

    January 2017 - September 2018

    Key Activities & Highlights

    • Developer of web application prototype for several client products and services.

    • Regular use of jQuery, C#, Telerik Kendo UI, HTML, and SQL languages in an agile environment.

    • Built an application architecture that required highly flexible handling and storage of data depending on user preferences to meet a variety of use cases.

    • Iterative design of client (Highground Cyber's) products and services, writing internal operating procedures, analyzing data for client (Highground Cyber's) and development of interpretive theory for client (Highground Cyber's) with CIO Magazine award-winning cybersecurity assessment service in the mid market space.

  • Video Editor & Producer

    CBeyond Creative Services, LLC.

    January 2016 - May 2018

    Key Activities & Highlights

    Responsible for creating and editing video for CBeyond clients.

  • Job Shadow

    Yamamoto

    August 2016

    Key Activities & Highlights

    Shadowed numerous positions throughout the company, gaining first-hand knowledge in fields such as front end web development, digital strategy, user experience, Adobe graphics in advertising, and both product and person photography.

  • Marketing Intern

    Occam Group, Ltd

    June 2014 - Aug 2014

    Key Activities & Highlights

    worked with VP of sales and marketing to rebuild and implement company CRM system. Responsibilities included:

    • Data entry from business cards and other media into Microsoft Dynamics (prior to its re-branding and Unified Interface)

    • Verifying lead's contact info

    • Managing contact lists

    • Categorical organization of lead information

    • Extensive use of Microsoft Dynamic CRM

  • Media Intern

    Occam Group, Ltd

    June 2013 - September 2013

    Key Activities & Highlights

    Took existing Occam program manuals and updated screenshots and illustrations used therein. Used program manual contents to create roughly 70 interactive online video program tutorials for use by global corporate client.