Project Experience
Development
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Rapid Prototyping and MVP for Proprietary Agile Resource Planning Application
April 2020 - September 2020
Skills and Scope of Work
Built Macro-Enabled Spreadsheet prototype to facilitate task-tracking and establish a low-resolution consensus of application needs, as well as drive adoption of EOS Traction/Agile principles, management KPIs, and business processes.
Converted spreadsheet use cases to dedicated web app and expanded feature functionality and reporting capabilities.
Extensive use of ASP.NET MVC, C#, Entity Framework, SQL, JS, ZURB Foundation CSS, & HTML
Communication and Collaboration on changing requirements
Agile Sprint-based development with rapidly changing requirements
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Corporate Website Migration to Azure
September 2020 – December 2020
Skills and Scope of Work
Created the first website in the company’s history to exist as a standalone web application on Azure infrastructure apart from HubSpot CRM Integration and managed DNS Context.
Extensive use of ASP.NET Core MVC, C#, Entity Framework, Razor Pages, SQL, JS, ZURB Foundation CSS, & HTML
Extensive use of responsive UI design principles, and mobile UI support.
Gained Experience with solution architecture considerations.
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Corporate Website Redesign
July 2022 – September 2022
Skills and Scope of Work
Created a repeatable Razor structure of pages and controller logic that dynamically organizes content according to a few layout and design parameters. Intended to be extended with a future no-code/low-code solution where marketing team members can provide copy and images and quickly publish articles and webpages.
Extensive use of ASP.NET Core MVC, C#, Entity Framework, Razor Pages, SQL, JS, ZURB Foundation CSS, & HTML
Extensive use of responsive UI design principles, and mobile-first UI support.
Integrated VideoJS plugin and embedded Azure CDN/Azure Media Services hosted video assets on pages.
Implemented a Content Security Policy with ‘A+’ security ratings when audited with DevSec tools like ImmuniWeb, QualysLabs, and Mozilla Observatory.
Managed DNS configurations, custom domain routing, certificates, and geo-fencing around publicly facing website in Azure Front Door.
Frequently converted high-level design statements and PowerPoint/Photoshop reference materials into working code through iterative design and stakeholder empathy interviews.
Embedded SEO and user telemetry tooling and Dynamics 365 sales forms into webpages.
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Smart & Safe Desktop Client Development
January 2021 - December 2021
Skills and Scope of Work
Took an existing excel workbook and institutional knowledge on historical pinch-points in the Smart & Safe Assessment process to develop a new customer experience and interview process resembling Turbo Tax.
Numerous complete redesigns in a rapid prototyping environment
Wrote Assessment configuration with question path branching and trimming logic based on dynamic answers from users.
Wrote an app ingesting assessment results and parametric values and automatically generating a presentation of findings slideshow in PowerPoint with interpretations of the results.
Extensive use of WinForms, C#, Entity Framework, SQL
Gained experience managing multiple project stakeholders and reconciling visions of features and requirements.
Gained experience using PMBOK methodologies for project scope, work estimation, resource management, and managing scope creep.
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Smart & Safe Web Application Development
January 2022 - December 2022
Skills and Scope of Work
Supported the expansion of existing features and workflows of the desktop Smart & Safe application in a web application context.
Handled user acceptance testing feedback and organized work packages around priority items.
Extensive use of ASP.NET MVC, C#, Entity Framework, Razor Pages, SQL, JS, ZURB Foundation CSS, & HTML.
Gained Experience with solution architecture considerations.
Sales Engineering
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Custom Dynamics 365 CRM Implementation
July 2020 – December 2020
Skills and Scope of Work
Exported thousands of Leads, Contacts, Accounts and Historical Sales Events from HubSpot and ZOHO CRM, reconciled different system-entity definitions and usage of historical records and consolidated records in Dynamics 365.
Manicured the historical records to accurately reflect sales history not captured by either HubSpot or ZOHO CRM accurately.
Setup a document capture and SharePoint-storage mechanism for outgoing sales documents on a per-account and per-opportunity basis
Setup team-wide client-contact timelines for customer interactions with sales users via email and phone
Created custom sales workflows for different internal product SKUs
Created real-time dynamic portfolio-wide sales pipeline reporting, sales KPI/pipeline performance reporting by SKU, and portfolio-wide cash-flow projection reporting via embedded PowerBI reports, capable of reconciling back to internal QuickBooks receivables tracking.
Extensive use of custom written entities and processes to accurately capture nature of business model
Extensive Use of Data Transformation Skills
Aggressive learning curve and pace of self-education in a chaotic technical environment. Project was managed through the Dynamics 365 backend transition to Power Apps and Unified Interface.
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Continuous Sales Engineering Support and Sales Process Automation
March 2022 – March 2023
Skills and Scope of Work
Interviewed stakeholders, organized sales strategy directives, and translated those into a series of interrelated entities and processes to accomplish those directives.
Built a ‘Perfect Prospect Profile’ scoring system that would aggregate lead record qualia and score those records on a set of business criteria that could be changed in real-time to correctly prioritize sales effort on existing leads.
Built an ‘Import Wizard’ for common data entry use case with entities, processes and workflows that would create and correctly associate the interrelated leads, contacts, accounts, opportunities, and perfect prospect profiles from user input in one place. Saving marking and sales team members with limited time several hours on data entry with each use.
Architecture & Business Process
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Security Awareness Testing/Training Concept of Operations & Program Management
September 2020 – December 2020
Skills and Scope of Work
Turned a languishing KnowBe4 SAT program managed on-behalf of client into a robust adversarial security awareness training program, rebutting industry norms with a coherent “battle doctrine” that integrated the inputs from other simultaneous professional service offerings and cyber intelligence streams.
Wrote a concept of operations document stating internal program management objectives, documented business processes, set service expectations, and identified roles and responsibilities that is still in practice at several organizations and consistently yields a best in class <4% phish-prone result on testing materials vastly more difficult than peer KnowBe4 programs.
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NIST 800-53 Security Awareness TKSA Inventory & NICE Framework Implementation
September 2020 – December 2020
Skills and Scope of Work
Interfaced with client organization HR programs to reconcile existing organizational roles’ task, knowledge, skill and ability job requirements to those enumerated in the NICE framework and develop training curricula with on-hand learning management system content to satisfy NIST 800.53 High Security Awareness and Job Training control objectives.